How Long Does Shipping Take?
All products are made to order. Please allow 2–5 business days for production, followed by approximately 1–8 business days for delivery within the U.S. Delivery times are estimates and may vary depending on your location and shipping carrier.
Do You Offer International Shipping?
Yes, we ship to many international destinations! Shipping times and fees vary by country. Enter your address at checkout for more details.
How Can I Track My Order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package in real time on our website or the carrier’s website.
What is Your Return Policy?
Because each item is made to order, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer's remorse.
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with your order number and clear photos of the issue. We'll gladly replace the item or issue a refund at no additional cost.
If you entered an incorrect shipping address, contact us immediately. Once production has started, we may not be able to make changes.
Something still on your mind?
We would love to help you out! Please send us an email at contact@moody-designs.com.
